Renesas PC7501 Manuel d'utilisateur télécharger pdf (Page 40)

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5.5 System Status Error in the Self-check

If the self-check does not terminate normally, your system may be malfunctioning. In such a case,

consult your local distributor.

6.4 How to Make Request for Repair (P.42)

5.6 How to Request for Support

After checking the items in "Chapter 5 Troubleshooting," fill in the text file the installer of the

emulator debugger generates in the following directory and email to your local distributor.

\SUPPORT\product name\SUPPORT.TXT

For prompt response, please specify the following information:

(1) Operating environment

• Operating voltage: X.X [V]

• Operating frequency: XX.X [MHz]

• Clock supply to the MCU: Internal oscillator/External oscillator

• Target system: Connected/Not connected

(2) Condition

• The emulator debugger starts up/does not start up

• The error is detected/not detected in the self-check

• Frequency of errors: always/frequency ( )

(3) Problem

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Renesas PC7501 Manuel d'utilisateur Page 40